Effective Date: May 25, 2026
1. Information We Collect
We collect information to provide better IT services, hardware procurement, and technical support to our clients:
- Personal & Business Identifiers: Name, company name, business registration details, email address, phone number, and physical office address.
- Technical & Infrastructure Data: IP addresses, device logs, network configurations, and system metrics when providing Managed IT Services or remote monitoring.
- Transaction Information: Records of hardware purchases, service contracts (AMCs), and billing histories.
2. How We Use Your Information
Your data is used strictly to fulfill corporate obligations:
- To provision, install, and maintain requested IT setups, servers, and security systems.
- To manage customer accounts, process payments in Bahraini Dinars (BHD), and issue invoices.
- To provide critical technical support and respond to urgent service inquiries.
3. Data Protection and Security
We implement robust organizational and high-standard physical security measures to protect your system configurations, business documents, and personal details from unauthorized access, modification, or disclosure.
4. Third-Party Disclosures
We do not sell or rent customer data. Information is shared only with authorized partners (such as component manufacturers or licensing authorities) strictly necessary to activate your corporate software, provision your hardware, or process financial payments.
5. Your Rights
Under Bahrain’s Personal Data Protection Law (PDPL), you have the right to access, correct, limit, or request the deletion of your personal data stored within our systems. To exercise these rights, please contact our administrative support team.